ORDER, SHIPPING, AND REFUND POLICY
PLEASE NOTE THE FOLLOWING BEFORE PLACING YOUR ORDER:
ALL SALES FINAL.
DUE TO THE HIGH ORDER VOLUME PLEASE ACCEPT POSSIBLE SHIPPING DELAYS.
- Orders are normally processed and shipped within approximately 2 business days from the date the order was placed.
- Shipping charges vary depending on the weight, and destination, there is a built-in service charge for playsometoys Company Limited within the shipping cost.
- Shipping cost and time will be shown during checkout after filling in your address. Don’t worry you will not be charged for an order until you submit your credit card or PayPal information!
- Classicbot.com reserves the right to change prices at any time. Purchase prices are final at the date of purchase.
- We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way.
- If the toy that is sent out returns to Classicbot.com because the address the customer provides is wrong, or the customer was not there at the time of delivery, Classicbot.com has the right to charge extra shipping costs for the second shipment. Customers can also choose to not have the toy resend and get a refund of the price they paid minus the shipping cost.
- For pre-order items, please bear in mind there is always a chance the item will be shipped later than the estimated date. Toy manufacturing is a difficult process especially when we want our toys to be as perfect as possible. Buyers will be notified of any delay by email. Buyers are welcome to have a refund if they no longer want to wait.
Defective Toy Return Policy
All toy sales are final at Classicbot.com. Most figures we sell are collectible, made in limited runs, and are often hand-painted or hand-assembled. Slight imperfections are typical with this kind of product and, in fact, often enhance the value. However, if your merchandise has a significant defect right out of the box (e.g., the product is broken, has missing parts, etc.), we’ll be happy to exchange it for a non-damaged item. But refunds do not cover damage to the packaging box. We will send our package with protection. But we cannot make sure it is not damaged during the shipping process. ALL OTHER TOY & PRODUCT SALES AT CLASSICBOT ARE FINAL.
For defective products purchased at Classicbot.com, please contact us at firstname.lastname@example.org within seven days from the date of the toys delivered (according to tracking information provided by courier used) and provide the order number, reason for return, a photo that clearly shows the defect and a return e-mail address
In some cases, we may require you to ship the defective product back to us. Please use suitable packing materials (please send them back in a shipping box for safety!), and make sure to write your order on the outside of your box. Once the return is received, you will be contacted via email. It’s that simple. We will send you a new one afterward. The shipping cost of the defective product will be refunded to you.
We are unable to honor sale and/or promotional pricing or promo codes once an order has been completed. In addition, we cannot honor sale / promotional pricing once a sale or promotion has ended. We do not allow stacked discounts.
Classicbot.com will only accept defective returns for items that are received in their original packaging. Accessories, plastic packaging, and anything else that came with the item must be included as well. If your return does not meet these conditions, you’ll be charged a 15% or $15 restocking fee, whichever is greater or have your defective merchandise returned to you. Items damaged due to customer abuse or negligence will not be accepted.
Please keep in mind that Classicbot.com is unable to replace a specific blind box figure. If the defective figure you received from Classicbot.com was blind-boxed, we will gladly replace it with another blind box, however, we cannot guarantee that you will be given the same figure you received originally.
- Use of Web Site Information
You may download, view, copy and print documents and graphics incorporated in these documents (the “Documents”) from the Site subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web site in whole or in part without the express authorization of playsometoys Company Limited.Pictures on the Classicbot.com Web Site are property of playsometoys Company Limited and may not be used for commercial purposes without permission of playsometoys Company Limited
EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THE SITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. PLAYSOMETOYS COMPANY LIMITED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. PLAYSOMETOYS COMPANY LIMITED MAKES NO WARRANTY THAT: (A) THE SITE WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES OFFERED THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.
ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK. PLAYSOMETOYS COMPANY LIMITED SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE. PLAYSOMETOYS COMPANY LIMITED RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THE SITE AT ANY TIME WITHOUT NOTICE.
- Limitation of Liability
IN NO EVENT SHALL PLAYSOMETOYS COMPANY LIMITED BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU
You agree to defend, indemnify and hold harmless Classicbot brand and playsometoys Company Limited, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site.