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Shipping to the US, Canada, Australia, and a few other countries are affected due to the new Covid variant. Only registered surface mail is available to those countries. Most Asian and European Countries are not affected. For a list of what service is available please check the Hong Kong Post Office’s notice. Please email us at info@playsometoys.com with any questions.

Also please ignore the automated estimated shipping time, it only reflects airmail. For registered surface mail, it usually takes 2 to 3 months to arrive. It has only limited tracking but it requires a signature from the receiver and from our experience it is quite safe. limited tracking means it will only show when the package boards on a ship, it won’t update afterward. If the package is confirmed lost by the post office, the customer will choose to get a refund or have the products resend. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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